Logo Lab for Sozioinformatik Nicola Marsden

Lab for Social Informatics

How can individuals and teams in IT reach their full potential?
How can we ensure a positive user experience for diverse audiences?


  • User-centered IT development
  • Leadership and collaboration in digital transformation
  • Innovation methodologies
Ausstellungsraum BUGA:log mit ipads und Nutzungsforschung

News from the Lab for Social Informatics

Bild als Einführung für die KITE APP

The kite app is here! The empowerment tool for female founders

We are excited to make the serious game for female founders generally available through our KITE project! In the game, you can practice typical situations in the startup process: conversations with banks, investors, landlords, or during fee negotiations. Integrated artificial intelligence analyzes the dialogues, identifies discriminatory patterns, and provides personalized feedback. This creates a space for reflection, self-confidence, and confidence in taking action that goes beyond traditional training formats!

Bild von der HCII 2025 Konferenz mit Ausblick auf Göteborg und dem Lab für Sozioinformatik Logo

HCI International Conference 2025: The Lab for Social Informatics Well Represented!

In late June 2025, the team from the Lab for Social Informatics presented numerous papers at the international conference on Human-Computer Interaction in Gothenburg, Sweden. The presentations and publications demonstrate the wide range of methods used in both academia and practice to implement, research, and embed fairness, equality, and social responsibility in the development and design of technological solutions.

Deutsche Unesco Kommission

Expert at the German National Commission for UNESCO

As an expert at the German Commission for UNESCO, Nicola Marsden contributed to the action plan on artificial intelligence as an opportunity for greater gender equality. The German Commission for UNESCO has now published an interview with Nicola Marsden in its yearbook (pages 77–78). The focus is on the importance of access, participation, and fairness: the opportunities for shaping the world of tomorrow, but also the risks if we do not control the data or the authority to interpret it. 

Interview mit Nicola Marsden, KI-Campus Stage AI & Technology

Interview

AI Campus Stage: AI & Technology Interview with Nicola Marsden (Heilbronn University) as part of the University:Future Festival (U:FF), which took place from April 26 to 28, 2023, under the theme “Heads Up!”

Buch " Retaining Women in Tech"

Book Release: Retaining Women in Tech

Karen Holtzblatt and Nicola Marsden wrote "Retaining Women in Tech, Shifting the Paradigm" to help teams and organizations create an environment where #WomenInTech can thrive. So this isn't about "fixing" women, but rather about improving teams and organizations by optimizing practices and processes.

Porträt Prof. Dr. Nicola Marsden

Artificial Intelligence (AI): Risks and Opportunities

AI and Sexism: Artificial intelligence can put women at a disadvantage. But there has never been a better time for women to enter the AI field, says Nicola Marsden in an interview on the Baden-Württemberg state portal “Women and Careers.”

Grafik mit dem Titel 'Handlungsempfehlung 1' zeigt eine Hand, die bunte Kabel an einem kleinen Gerät verbindet, umgeben von Text zu lokalen Partner*innen als Türöffner und Vertrauensanker im MINT-Bereich.

Recommended actions from the MAKEitREAL project have been published

Over the course of five years, MAKEitREALa mobile makerspace for girls from immigrant backgrounds—conducted mobile STEM workshops in various community settings and provided scientific support for these initiatives. The experiences and insights gained from this work have now been compiled into recommendations for designing technology-related educational programs in community settings.

MAKEitREAL - ein mobiler Makerspace für Mädchen im Alter von 10 bis 16 Jahren mit Zuwanderungsgeschichte

MAKEitREAL on the radio!

SWR featured the MAKEitREAL project in a report. The report focuses on how girls aged 10 to 16 are being inspired by creative hands-on activities in technology, computer science, and the natural sciences. The report has been broadcast several times and is now also available online.

Zeitungsartikel "Frauen brauchen keine Sonderbehandlung". Ein Interview mit Nicola Marsden

Interview in the Heilbronner Stimme

Nicola Marsden heads the Heilbronn real-world lab for the EU project GILL. The project aims to increase women’s participation in a wide range of fields. Why focus on women, and how does that even work?

Vortrag Akzeptanzforschung Marsden, Nicola Marsden am Podium, davor sieht man eine Reihe Publikum. Rechts im Vordergrund sieht man eine Präsentationsgrafik mit dem Heilbronn-Barometer und HINFAM Logo

What influences our behavior more: our attitude or other people?

The majority of the audience at the ZEF research colloquium on "Acceptance of Autonomous Shuttles and Vehicles" believed that people have a greater influence on our behavior. Nevertheless, existing acceptance models do not sufficiently account for social factors—that is, other people and groups. At the Lab for Social Informatics, we are working on an approach to change this and have introduced the Stereotype Content Model into acceptance research on autonomous vehicles.

Prof Nicola Marsden sitzt auf einer Bühne / Panel und spricht. Roter Bühnenhintergrund mit Roboter-Illustration.

AI as a Driver of Innovation: How Universities and Educational Institutions Strengthen Regions

At the University:Future Festival (U:FF 2023), Nicola Marsden participated in a panel discussion on how to develop AI competencies and the necessary dialogue and collaboration frameworks for designing appropriate AI learning programs.

Porträt von Nicole Dierolf

Keynote Speech and Workshop at the “Girls in Action!” Conference in Bonn

In June 2024, the Lab for Social Informatics participated in the symposium “Girls in Action! – Strengthening Girls’ Programs Through STEM & Making in Educational Work” in Bonn. Nicole Dierolf delivered a keynote speech on gender-sensitive STEM promotion and presented the MAKEitREAL project. In a subsequent workshop, practical approaches for professionals to design sustainable STEM programs for girls were discussed.

Course titles for AI Campus courses on socially responsible AI design

New Course on Socially Responsible AI Design at the AI Campus      

Following the course on the basic framework model and team practices for socially responsible AI design, our third AI-Campus course on specific methods for reducing bias—part of the fair.impact project—is now available. Five knowledge nuggets provide insight into ways to identify and avoid stereotypical biases at various levels. These range from prompting techniques to iterative processes within organizational culture.

Professorin Nicola Marsden im Gespräch mit Podcast-Moderator Robert Mucha.

On the Bechtle podcast “New Horizons”: Prof. Dr. Nicola Marsden on AI and an inclusive future

On the Bechtle podcast New Horizons, Prof. Dr. Nicola Marsden, head of the Laboratory for Social Informatics at Heilbronn University, discusses the potential of artificial intelligence to promote gender equality. She explains the conditions companies need to create, why diversity is essential in technology development—and how role models and leaders can help shape this change.

New Horizons is Bechtle’s podcast on the future—featuring exciting guests such as Franzi Kühne, Sascha Lobo, and now Nicola Marsden.

Nicola Marsden auf Bühne hält Vortrag vor großem Bildschirm mit Präsentationsfolie zum Thema Interventionfelder für die Gestaltung fairer KI, Publikum im Vordergrund. Foto credit: 42 Heilbronn gGmbH Nico Kurt

AI as an Opportunity for Gender Equality

AI can be discriminatory, but it can also make the world a fairer place. At the Lab for Social Informatics, we’re working to ensure that AI promotes gender equality. For example, at the AI Campus Hub BW through the fair.impact project, where we support the development of fair AI systems. Or with the game KITE II, in which AI helps identify and combat discrimination against female founders.

Photo: 42 Heilbronn gGmbH Nico Kurth

Frauen müssen fünfmal besser sein. Zitat Prof. Dr. Nicola Marsden

Women Have to Be Five Times Better – A Conversation with Prof. Dr. Nicola Marsden

Dr. Nicola Marsden is a professor of social informatics at Heilbronn University and has been conducting research on gender and IT for many years. Bechtle spoke with her about women in the IT industry and what companies can do to promote greater gender equality.

Das Foto zeitgt ein Gitter mit Postkarten, mit handschriftlichen Fragen und Ideen zur aktuellen Forschung.

Opening of the Urban Innovation Hub

Opening of the Urban Innovation Hub Heilbronn—where research in Heilbronn is brought to life, right in the heart of the pedestrian zone. The Lab for Social Informatics is there, making participatory research an interactive experience.

Nicola Marsden steht an einer Pinnwand  und befestigt ein Postit zuAgilität in der Softwareentwicklung

Gender Equality in Small and Medium-Sized Enterprises

In an interview with the Usability Competence Center, Nicola Marsden explains how careful use of methodology can help promote greater gender equality in companies.